Effective Date: July 01, 2025

Welcome to Japan Outdoor Institute’s website, operated under the business name Japan Dimension, trading as Japan Outdoor Institute (referred to as “we,” “our,” or “us”). Your privacy and the security of your personal information are important to us. This Privacy and Security Policy explains how we collect, use, protect, and share your information when you interact with our website: japanoutdoorinstitute.com.

By using our website, you agree to the terms outlined in this policy.
 

1. Information We Collect
a. Personal Information
We may collect personal information you voluntarily provide, such as:

• Name

• Email address

• Phone number

• Any other details submitted via forms, bookings, or direct communication

b. Non-Personal Information
We automatically collect certain technical data through cookies and analytics tools, such as:

• IP address

• Browser type

• Device type

• Pages visited and time spent on the site

This helps us understand how users interact with our site and improve functionality.
 

2. How We Use Your Information
We use your information to:

• Respond to your inquiries and provide customer support

• Send updates or marketing messages, when you have opted in

• Improve website performance and user experience

• Comply with legal obligations and maintain site security

We only use your information for the purpose for which it was collected and will never process it in a manner incompatible with those purposes.

3. How We Protect Your Information
We take your privacy seriously and implement safeguards to protect your data.
a. Security Measures
We use industry-standard tools such as encryption (HTTPS), secure servers, and regular updates to protect personal data.
b. Access Control
Only authorized personnel have access to your personal data, and only as needed to perform their duties.
c. Data Retention
We keep your personal information only as long as necessary to fulfill the purposes described in this policy or to meet legal requirements.
 

4. Information Sharing
We do not sell, rent, or trade your personal information.
We may share it only in the following circumstances:
a. Service Providers
With trusted third-party service providers (e.g., booking platforms, email services, analytics providers) who assist us in running our website or delivering services to you. These providers are obligated to handle your data securely.
b. Legal Requirements
If required by law, or if necessary to protect our legal rights, enforce our terms, or protect users from harm.
 

5. Your Rights and Choices
You have control over your personal information:

• Access and Updates: Contact us to request a copy of your data or make corrections

• Marketing Preferences: Unsubscribe from emails via the link in our communications

• Cookies: You can manage cookie settings through your web browser

If you are a resident of a jurisdiction with specific privacy laws (e.g. the EU/EEA, California), you may have additional rights such as the right to request deletion or restriction of your data.
 

6. Children’s Privacy
This website is not intended for individuals under 18 years of age. We do not knowingly collect personal data from minors. If you believe we have collected information from a child under 18, please contact us immediately and we will delete it.
 

7. Changes to This Policy
We may occasionally update this Privacy and Security Policy. When we do, we’ll revise the effective date at the top of the page. We encourage you to review this policy periodically.
Material changes will be communicated via our website or by direct communication when appropriate.
 

8. Contact Us
If you have any questions, requests, or concerns about this policy or your data, please contact us at:
Japan Outdoor Institute G.K.
Omachi, Nagano, Japan

Click here to email us
📧 contact (at) japanoutdoorinstitute.com

Thank you for trusting Japan Outdoor Institute with your personal information. We are committed to protecting your privacy and handling your data responsibly.

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